We want you to shop with confidence at myluxwatches.com. If you’re not fully satisfied, our Refund & Return Policy makes it simple
Returns
Returns are accepted within 14 days of delivery.
Items must be unworn, unused, and in original packaging with all accessories and authenticity documents included.
Customers are responsible for return shipping costs unless the product arrives damaged or defective.
Refund
Once we receive and inspect your return, refunds are issued within 5–7 business days to your original payment method.
Shipping costs are non-refundable.
Exchange
Exchanges may be offered depending on product availability. Contact us for assistance.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us within 48 hours with photos, and we will arrange a replacement or refund.
Non-Returnable Items
Customized or special-order watches are final sale and cannot be returned.
